Terms and Conditions

Booking

• Appointments can be scheduled through the online booking platform (Setmore) or by direct message via social media channels.
• Please ensure all contact information is provided during booking to allow for confirmation and reminders.
• Distorted Hair reserves the right to decline appointment requests if availability is limited or communication is incomplete.

Health and Safety

• Any known allergies, medical conditions, or sensitivities must be disclosed prior to any service. This includes skin conditions, scalp issues, or any history of reactions to hair products or treatments.
• If symptoms of illness (including cold, flu, or any other contagious condition) are present on the day of the appointment, Distorted Hair reserves the right to decline the service in order to maintain a safe and hygienic environment.

Payments

• All services must be paid for in full on the day of the appointment.
• Accepted payment methods include cash, card or mobile pay.

Late Arrivals

• Arrivals later than 15 minutes past the scheduled time will incur a late fee of €20, which will be added to the cost of the booked service.
• Consistent lateness may result in restrictions on future bookings.

Cancellations and No-Shows

• Appointments may be cancelled free of charge up to 24 hours prior to the scheduled time.
• Cancellations made within 24 hours of the appointment will incur a fee equal to 50% of the booked service.
• Failure to attend an appointment without prior notice will result in a charge equal to 100% of the booked service.

    Info
    • Location:
    • Hoogstraat 10A, 5611 JR, Eindhoven

    • Tuesday: 10:00-16:00
    • Friday: 10:00-16:00
    • Saturday: 10:00-16:00
    Contact

    Free AI Website Maker